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Initial message:

IT Support - myUsnh

Generic Greeting,

This is <imperonated name> from the IT Service Desk, reaching out about your IT Support - myUsnh School email account.

Follow-up:

Please confirm if you requested termination of your <your usnh account> -- due to status change (retirement, graduation, or transcripts). Reply YES to proceed or NO if not. Respond promptly to avoid unintended deactivation.

If you reply NO:

Okay, you will receive a text on your number ending with **** from the system now which you will text back to avoid deletion and in order to protect your Â鶹ÊÓƵÏÂÔØ account. Understood?

We texted your phone XXXXXXXXXXX. What is the code?